1. Acceptance of Terms
Welcome to 4Brand.ai. These Terms of Use ("Terms") govern access to and use of the 4Brand.ai platform, including all services, features and functions offered through our website and apps.
By creating an account or using any part of our services, you state that you have read, understood and agreed to these Terms. If you do not agree with any part of these Terms, you must not use our services.
4Brand.ai reserves the right to change these Terms at any time. Significant changes will be communicated 30 days in advance.
2. Description of Services
4Brand.ai is an artificial-intelligence platform specialized in brand positioning. Our services include:
- Specialized AI agents: 12 virtual assistants trained in positioning, persona, copywriting, marketing strategy, sales and other areas of brand building.
- Brand analysis: tools to discover and document your brand's DNA.
- Content generation: assisted creation of text, images, audio narration and videos for social media, in your brand's visual identity.
- Professional website: creation and hosting of a website with a blog, which may include AI-generated articles.
- WhatsApp agents: setup of AI assistants for automated customer service on WhatsApp.
- Strategic guidance: personalized orientation based on data and market best practices.
- Integrations: connection to third-party tools and platforms.
Our services are provided "as is" and are constantly evolving. We may add, change or discontinue features at any time.
3. Registration and Account
To access certain features, you must create an account and provide accurate and complete information. You are responsible for:
- Keeping your login credentials confidential.
- All activity carried out in your account.
- Notifying us immediately of any unauthorized use.
- Keeping your registration information up to date.
We reserve the right to suspend or close accounts that violate these Terms or that stay inactive for more than 12 months.
4. Permitted Use
By using 4Brand.ai, you agree to:
- Use the services only for lawful purposes and in accordance with applicable law.
- Not try to access restricted areas of the system or bypass security measures.
- Not use the services to create content that is illegal, defamatory, discriminatory or that violates the rights of others.
- Not resell, sublicense or commercialize the services without prior authorization.
- Not use bots, scrapers or automated systems without express permission.
5. Intellectual Property
Our property: The 4Brand.ai platform, including software, design, logos, text and all visual elements, is the exclusive property of 4Brand and is protected by international intellectual-property laws.
Your content: You keep ownership of all content you create or upload through the platform. By using our services, you grant us a limited license to process and store your content solely to provide the services you signed up for.
AI-generated content: Content generated by the AI agents may be used freely by you for commercial purposes, within the limits of your plan.
6. Payments and Subscriptions
4Brand.ai offers different subscription plans, currently Start, Pro, Silver, Gold and Max, each with its own usage capacity (number of brands, sites, AI-generated content and other resources). Each plan is available in two modalities: monthly, renewed every cycle, or annual, with 12 months of access. The plans, prices, limits and conditions in force are always described on the platform's subscription page. When you sign up for a paid plan:
- On the monthly plan, payments are processed on a recurring basis every cycle, by credit card or, for accounts billed in Brazilian reais, Pix. When you subscribe by card, you authorize automatic charges to the payment method on file each monthly cycle. Pix grants access for a fixed 30-day period and does not renew automatically; to continue, you must pay again.
- On the annual plan billed in Brazilian reais, you sign up for 12 months of access and pay monthly by credit card, at the annual plan's monthly price. There is one charge per month: the full year is not charged at once and does not tie up your card limit. At the end of the 12 months, unless you cancel, the contract renews automatically for another 12 months at the same monthly price. The annual plan is card only; Pix applies to the monthly plan and grants 30 days of access at the monthly price. On accounts billed in US dollars, the annual plan is charged once a year and renews automatically on the card on file, with an email notice before the charge; you may cancel at any time before the renewal.
- If you signed up for the annual plan in 12 installments before this version, the conditions you agreed to remain in force until the end of the paid period.
- Guarantee and cancellation: the first subscription of each account comes with a 45-day guarantee with a full refund, requested through the app or through support. The 7-day right of withdrawal under the Brazilian Consumer Protection Code is included in this guarantee. On the monthly plan you may cancel at any time, with no penalty, and access continues until the end of the paid period. On the annual plan, after the 45 days, cancelling ends the contract at the end of the 12 months: the monthly charges continue until then, and so does your access.
- 4Brand may offer promotional pricing, limited by time or audience, for example in launch campaigns or for the first subscribers of an event. Once your subscription is confirmed, the price you pay is kept as long as it stays active: we do not raise the price for existing subscribers without the 30 days' notice below. It is therefore normal for different subscribers to pay different amounts for the same plan, depending on the terms in force when each one subscribed.
- We reserve the right to change the public price list at any time, including for new subscribers. For active subscribers, any increase in the price of their own subscription will be communicated at least 30 days in advance. Changes do not affect cycles already paid.
7. Partnership and Referral Program
4Brand offers a voluntary Partnership Program through which active members can invite other people and be rewarded in cash when those people become subscribers. At 4Brand everyone can have opportunities: those who use it make their own brand grow, and those who invite are recognized for it.
- Nature of the relationship: the member acts as an independent partner. The Program creates no employment, partnership or agency relationship between the member and 4Brand.
- Eligibility: only members with an active subscription accrue rewards for new referrals, in a chain of up to 5 levels, applied to the subscription payments of the people referred.
- Reward rates: the percentages per level are those in the schedule published in the member's dashboard, and may be adjusted at any time with prospective effect; changes do not affect rewards already calculated.
- Calculation and reversal: the reward is calculated when the payment that originates it is confirmed; if that payment is reversed, refunded or canceled, the corresponding reward may be reversed.
- Withdrawal: the available reward can be withdrawn by Pix to the key linked to the member's CPF (identity verification), subject to the minimum amount and deadlines shown in the dashboard.
- Conduct: self-referral, fake accounts, fraudulent information or any manipulation of the Program are prohibited; a violation means loss of rewards and may lead to account closure.
- No guarantee of earnings: results depend on each member's effort and network; 4Brand does not promise or guarantee any amount.
8. Limitation of Liability
4Brand.ai provides decision-support tools and does not replace specialized professional advice. We do not guarantee:
- Specific business results from using the platform.
- Uninterrupted availability of the services.
- A complete absence of errors or inaccuracies in AI-generated content.
Under no circumstances will we be liable for indirect, incidental, special or consequential damages, including loss of profits, data or business opportunities.
Our total liability is limited to the amount paid by the user in the 12 months before the event that gave rise to the claim.
9. Third-Party Integrations and Services
4Brand.ai may integrate with third-party services (APIs, marketing platforms, social networks, etc.). These integrations are subject to the terms and policies of the respective providers.
We are not responsible for failures, interruptions or changes in third-party services that may affect 4Brand.ai features.
10. Termination
You may close your account at any time through the platform settings or by contacting our support.
We reserve the right to suspend or close accounts immediately in case of:
- Violation of these Terms of Use.
- Fraudulent or illegal activity.
- Abusive use of platform resources.
- Non-payment.
11. Governing Law
4Brand.ai operates as an international platform, serving customers in multiple jurisdictions. These Terms are governed by the laws of the user's country of residence, taking into account:
- Brazil: the Consumer Defense Code, the LGPD and the Marco Civil da Internet.
- European Union: the GDPR and consumer-protection directives.
- United States: applicable state laws and the CCPA (California).
- Other countries: local consumer and data-protection laws.
Disputes will preferably be resolved by mediation. If necessary, they will be submitted to the competent jurisdiction of the user's domicile.
12. General Provisions
- Entire agreement: these Terms are the entire agreement between you and 4Brand.ai and replace earlier agreements.
- Severability: the invalidity of any clause does not affect the validity of the others.
- Waiver: tolerance of any breach does not mean a waiver.
- Assignment: you may not assign or transfer your rights without prior consent. We may assign our rights to affiliates or in a merger or acquisition.
Questions about these Terms? Our legal team is available to answer any question: support@4brand.ai